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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose A. Pons

May 21, 2026

5  out of  5
rating by Jose A. Pons
"They have excellent services and have knowledge on the products they offer. They helped me figure out the right products to cover my needs. Everything was done in timely manner. Thank you to the staff."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that our team was able to help you find the right products to meet your needs. We truly appreciate your review and look forward to assisting you again in the future!"
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Jurij Dubas

February 10, 2026

5  out of  5
rating by Jurij Dubas
"Laura Romero was amazing to work with — professional, kind, and very knowledgeable. I’m definitely looking forward to my next vehicle transaction!"
We responded:
"Thank you for taking the time to share your review! We are so happy to hear that Laura provided you with a positive experience. We are thankful for the opportunity to assist you and look forward to helping you again in the future. "
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Tyler Links

January 19, 2026

1  out of  5
rating by Tyler Links
"They were the best till they got my license, suspended for not having insurance on my vehicle for a few days. Not cool at all"
We responded:
"Dear Tyler, We are sorry to hear about your experience and would like the opportunity to address your concern; however, we are unable to locate your information in our records. If this review was meant for Iris Lopez State Farm, please provide your name or call us directly. We look forward to hearing from you. Thank you."
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Steven Chun

June 7, 2024

5  out of  5
rating by Steven Chun
"Ive been with this team for over 10 years and they have always been professional, understanding and go out of their way to followup if there are any questions or issues.They have always listened and found the best policies that match my needs. Great client service--one of the best Ive worked with."
We responded:
"Hello Steven, Thank you for taking the time to write this review. We are glad you are pleased with our service. We appreciate you. "
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Kim Bacardi

June 1, 2024

5  out of  5
rating by Kim Bacardi
"Diana was so patient and knowledgeable. I posted on my Facebook her information and that I recommend her."
We responded:
"Thank you for much for your review Kim! We appreciate you."
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M Mora

April 30, 2024

5  out of  5
rating by M Mora
"The staff at iris Lopez is outstanding and their level of service is superb. I'd like to commend Laura Romero in particular for her professionalism, knowledge, patience, responsiveness, and the genuine interest she demonstrates at every step of the process. I highly recommend her."
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Bruno Amorin

February 9, 2024

5  out of  5
rating by Bruno Amorin
"Llevo varios años con state farm, mismo con la agencia de Iris unos 2 años. Pero quiero destacar la amabilidad y disposición de Elizabeth!! Los súper recomiendo."
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Scott Donaldson

February 2, 2024

5  out of  5
rating by Scott Donaldson
"Moving from AZ to FL. Big help and total sweetheart!"
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Lem Brown

December 6, 2023

5  out of  5
rating by Lem Brown
"Iris Lopez and her staff as the BEST!!! We were on the verge of being cancelled, and time didn't appear to be on our side. But they didn't abandon us. They pretty much held our hands throughout a long and stressful period. Laura, my go to person, was and is amazing. Her communication skills are great! Her compassion and empathy towards our situation was outstanding! A real gem! Than you Iris, Laura, and Diana for all of the work you did for us. Lem"
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L NA

March 7, 2023

5  out of  5
rating by L NA
"Servicios excelentes"
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Roman Lyskowski

January 31, 2023

5  out of  5
rating by Roman Lyskowski
"We’ve insured with State Farm for decades, in various states. Iris Lopez’ office has been super responsive."
We responded:
"Roman, thank you so much for taking the time to give us 5 stars. We are glad we have met your expectations and hope to continue to do so."
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Suzy

December 23, 2022

5  out of  5
rating by Suzy
"Wonderful staff and truly caring agent! They helped us save quite a bit of $ by switching from Geico a while ago and our premiums have remained similar the whole time we've been with State Farm. Maybe 2-3$ a month changes, if that. Any questions I have their team is always super helpful! Very grateful I found this office and this agent ❤️"
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mario Fryczynski

May 2, 2022

1  out of  5
rating by mario Fryczynski
"I’m a State Farm customer. They wouldn’t wanna give me a call as they are shortstaffed never heard of such a thing."
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Enrique Benalcazar

January 24, 2022

5  out of  5
rating by Enrique Benalcazar
"Super 👌🏼"
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christian castro

July 2, 2021

5  out of  5
rating by christian castro
"Excellent office to get you insurance More than a company, they make feel you as a member of their family, I'm working with the for more than 8 years 100% recommended"
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Luis Enrique Landgrave

November 9, 2020

5  out of  5
rating by Luis Enrique Landgrave
"Professional, top of the line service."
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Julio Dominguez

October 20, 2020

5  out of  5
rating by Julio Dominguez
"Llevo casi cuatro años con la oficina iris lopez, y tienen una muchacha q es la persona con el mejor servicio al cliente q he visto en mi vida. Ella se llama carla. Yo recomiendo q si llegan a la oficina a hacesr cualquier tramite la pueden ver a ella, es amable dulce, es la persona perfecta para tratar con cualquier persona. Gracias CARLA por siempre estar ahi con STATE FARM COMPANY, mil gracias por todo el servicio q me brindas."
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allison trescott

June 29, 2020

5  out of  5
rating by allison trescott
"I’m obsessed with this State Farm branch. I’ve been a customer for a long time and as the years have gone on I’ve added additional services. They have always been so accommodating with helping me to find a plan that meets my needs and is not a financial burden. They have also been so patient with me as I’m not always the best with remembering when payments are due. They allow you to make partial payments if needed and when Covid-19 started they made sure to call me and let me know that if I needed they could be flexible with payment options. All the ladies I have ever had the pleasure of speaking to have been so nice you’d swear they were family. This is a huge relief to me as in a world where impersonal big business is becoming the norm, this agency makes business feel intimate - - like a true good neighbor as their tag line says. Thank you, thank you, thank you for all you do!!!"
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Jose Camacho

April 1, 2020

5  out of  5
rating by Jose Camacho
"very professional!"
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M M

February 20, 2020

5  out of  5
rating by M M
"I've been a client of Iris Lopez for over 10 years and my experience interacting with them has been very positive. All agents are very professional, knowledgeable, precise, responsive and patient. Calls and emails are answered very quickly; each agent takes ownership of the request and follows up to completion. Although all employees are great, Maria and Karla deserve particular praise. As a former Management Consultant specialized in Customer Service, Iris Lopez agency truly understands the meaning of "excellence" in service. They seem to know how to identify great employees, train them well, and retain them. I highly recommend them!!!!!!"
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C Rodriguez

November 16, 2019

5  out of  5
rating by C Rodriguez
"Love my State Farm."
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Paola Rivera

September 22, 2019

5  out of  5
rating by Paola Rivera
"Best customer service!"
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M. Helena Fuentes

August 9, 2018

5  out of  5
rating by M. Helena Fuentes
"Amazing staff!!!! Customer Service; the BEST!!!"
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Hogla Hernandez

March 16, 2018

5  out of  5
rating by Hogla Hernandez
"I recently applied for a mortgage with State Farm Bank through my agent, Iris Lopez. She provided information on rates, process and took application for me. The application then went to the mortgage processing department; however, Iris stayed informed and in contact with me and the bank. She made sure they had what they needed and got status updates so things wouldn’t fall through the cracks. All in all, it was a wonderful experience and i appreciate her extra effort very much."
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Mary Jane

January 16, 2014

5  out of  5
rating by Mary Jane
"Excellent service! From the moment I walked in to this office, I felt very welcomed by friendly employees. The service they provided was beyond my expectations. They also gave me a very good rate on my auto insurance. The rep I met with took the time to help me better understand coverages which is very important to me. Any time I have had an question, they take the time to explain everything. I highly recommend this State Farm office to anyone who want a reputable insurance agent."